At Florid Clothing, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
- Items are eligible for return within 3 days of receipt.
- To qualify for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
- Certain items, such as personalized or intimate goods, are non-returnable.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approved refunds will be processed to your original payment method within 5 business days.
3. Exchanges
- We replace items only if they are defective or damaged. If you need an exchange, contact us with details of the issue.
4. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item sent).
- Shipping fees are non-refundable.
5. How to Initiate a Return
- Email us at aaaa, Town Lahore with your order number and reason for return.
- Ship the item to the address provided in our return instructions.
Contact Us For questions about our Refund and Returns Policy, please contact us at:
- Email: WWWW@gmail.com
- Phone: 0300XXXX